Java for Charts
PureDeal itself does not require Java. But if you want to take advantage of our advanced charting packages, then you will need to have Java installed and enabled.
Do I have Java installed?
Please visit the Sun Java test page.
How can I install Java?
The latest version of Java is available free of charge. Click the button on the left to visit the Sun site and press the 'Free Java Download' button once there.
What should my Java settings be?
Internet Explorer 7
Select Tools > Internet Options from the browser menu, then:
1. Click on the Programs tab and then the 'Manage add-ons button'. Ensure that all items from the publisher 'Sun Microsystems, Inc' have been enabled.
2. Click on the Security tab and press the Custom Level button. Scroll down to the Scripting section. Select the buttons for Enable under 'Active Scripting' and under 'Scripting of Java Applets'.
Then click OK, and close and re-open your browser to activate the changes.
Internet Explorer 6
Select Tools > Internet Options from the browser menu, then click on the Advanced tab and scroll down until you see the following sections.
Java (Sun)
If you see this heading, then please ensure the box below it is ticked.
Microsoft VM
If you see this heading, please tick the boxes next to: 'Java console enabled', 'Java logging enabled' and 'JIT compiler for virtual machine enabled'. If, however, you have the Microsoft VM as well as the Java (Sun) option, then please enable the Java (Sun) options above but disable the Microsoft VM options.
Click on the Security tab and press the Custom Level button. Scroll down to the Scripting section. Select the buttons for Enable under 'Active Scripting' and under 'Scripting of Java Applets'.
Then click OK, and close and re-open your browser to activate the changes.
Netscape, Mozilla
Select Options from the Tools menu, then click on Site Controls. Tick the boxes next to 'Enable Java' and (if it appears) 'Enable Javascript'.
Firefox
Select Options from the Tools menu and press the Content button. Tick the boxes next to 'Enable Java' and 'Enable Javascript'.
Safari
Select Preferences from the Safari menu, and press the Security button. Then tick the boxes next to 'Enable Java' and 'Enable Javascript'.
Tel: 0800 409 6789 or +44 (0)20 7896 0079
Email: helpdesk@igindex.co.uk